Service reminders that actually get sent

Recurring service businesses — from auto repair to pest control — depend on customers coming back on schedule. Manual reminder calls don't scale, and generic email blasts get ignored. VELMARAQ automates service reminders based on each customer's actual due date, sent through the channel most likely to get a response.

How due dates work

Each customer record can carry a last service date, a next service date, and a recall/due date. Campaigns reference whichever field fits your business, and reminders fire relative to that date — for example, 30 days before, 14 days before, and 3 days before.

Beyond a single reminder

A single reminder often isn't enough. VELMARAQ supports full sequences: an early heads-up, a closer nudge, and a follow-up for customers who become overdue — each on a different channel if that helps.